The Konkle Group provides a comprehensive series of training programs that include Product Training, Human Resources – Staff Development courses, Cross-selling Skills, Improving Communication skills, Fostering Leadership and Motivational workshops. We also specialize in Dialogue Branch Training programs that creatively move your staff into the Retail Sales Environment.
Based on data from an assessment of your staff’s insurance knowledge and sales skills, we conduct training geared to their specific needs. Our complete library of training programs teaches your staff, from the basics of insurance to consultative selling skills. Your staff will learn about insurance products and develop expertise in needs-based selling through active participation, role-play, and fun exercises that improve comprehension and retention.
Our training is not a one-size-fits-all. Whether it’s the entire staff, loan department or one-on-one, we’ll tailor a program to achieve your goals.
The Konkle Group’s trainer holds a number of certifications, including AchieveGlobal Certified Trainer status. AchieveGlobal serves more than 400 of the Fortune 500 companies and more than 400 of the European Financial Times 500. Our trainer, Nancy Hunt, has years of experience developing and facilitating sessions specific to credit union lending staff.
